Privacy Policy

Last updated: July 2026

This is an English translation of the German privacy policy (“Datenschutzerklärung”), provided for your convenience. In case of any discrepancy, the German version is legally authoritative.

1. Controller

Michel Makumpa
Am Wirtsacker 55
85435 Erding
Email: Trauerbegleitung@makumpa.de

2. Principles of data processing

I process personal data only insofar as this is necessary to provide this website and the services offered. Processing takes place on the basis of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

3. Hosting (Cloudflare)

This website is hosted via the Content Delivery Network (CDN) of Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA. When the website is accessed, Cloudflare automatically records server log files (IP address, date/time, page accessed, browser type). This data is not merged with other data sources. Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in the secure and efficient operation of the website).

Cloudflare is certified under the EU-US Data Privacy Framework. Further information: cloudflare.com/privacypolicy

4. Contact form, "Share your voice" and voucher request (Formspree)

The forms on this website (contact form, "Share your own voice" in the Testimonials section, and the voucher request) are processed via the Formspree service (Formspree Inc., 340 S Lemon Ave #9773, Walnut CA 91789, USA). When you submit a form, the data you entered is transmitted to Formspree and forwarded from there to my email address.

Formspree processes data in the USA. Formspree has joined the EU-US Data Privacy Framework. Further information: formspree.io/legal/privacy-policy

Contact form

Data collected: name, email address, telephone number, message.

Legal basis: Art. 6 (1) (b) GDPR (steps prior to entering into a contract). The data is deleted as soon as your enquiry has been conclusively processed.

"Share your own voice"

Data collected: first name, city (optional), email address, your written experience, and your consent to publication.

When you submit the form, I read your submission personally and only publish it — with your first name and city — in the "Testimonials" section of this website after speaking with you first.

Legal basis: Art. 6 (1) (a) GDPR (explicit consent). You may withdraw your consent at any time, without formality; a testimonial that has already been published will be removed upon request.

Voucher request

Data collected: name, email address, chosen amount, optional message.

Legal basis: Art. 6 (1) (b) GDPR (steps prior to entering into a contract). The data is deleted as soon as the request has been conclusively processed.

5. Email communication (ProtonMail)

Incoming emails are received and processed via ProtonMail (Proton AG, Route de la Galaise 32, 1228 Plan-les-Ouates, Switzerland). ProtonMail stores emails end-to-end encrypted on servers in Switzerland. Further information: proton.me/legal/privacy

6. Google Fonts

This website loads fonts from Google Fonts (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4). When the page loads, a connection to Google servers is established and your IP address is transmitted. Legal basis: Art. 6 (1) (f) GDPR. Privacy policy: policies.google.com/privacy

7. Duty of confidentiality & session documentation (client conversations)

Independently of this privacy policy, everything you share with me in our conversations is subject to my professional duty of confidentiality as a grief companion. The content of our sessions is not passed on to anyone without your explicit consent.

As part of grief companionship, conversation sessions may additionally be recorded with your explicit consent. These recordings serve solely for internal documentation and allow me to be fully present during the conversation.

Recordings are stored encrypted in ProtonDrive.
After you approve the written record of the conversation, the recording is deleted.
The data is not passed on to third parties.
Legal basis: Art. 6 (1) (a) GDPR (explicit consent).

8. Your rights

You have the right to:

access to the data stored about you (Art. 15 GDPR)
rectification of inaccurate data (Art. 16 GDPR)
erasure of your data (Art. 17 GDPR)
restriction of processing (Art. 18 GDPR)
data portability (Art. 20 GDPR)
objection to processing (Art. 21 GDPR)
withdrawal of consent given (Art. 7 (3) GDPR)

To exercise your rights, please contact: Trauerbegleitung@makumpa.de

You also have the right to lodge a complaint with the competent data protection supervisory authority: Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 27, 91522 Ansbach, Germany.

9. Cookies

This website does not set its own cookies. Loading Google Fonts may set third-party cookies (see section 6).

10. Changes to this privacy policy

I reserve the right to amend this privacy policy where necessary. The current version is always available on this page.